Kestrel

Features

Everything Kestrel does, on one page.

Workflows in plain English, an approvals inbox, a full audit log and native integrations. Built for ops, support and revenue teams.

Workflows in plain English, an approvals inbox, a full audit log and native integrations. Built for ops, support and revenue teams.

app.kestrelhq.com/workflows/ticket-triage

Kestrel workflow editor

The pieces

Four things, done properly.

Kestrel is small on purpose. Each piece below exists because a customer could not ship without it.

Plain-English workflows

Write the steps like a brief. Kestrel builds the workflow, shows it to you and keeps every version.

Approvals inbox

Every action that touches a customer or a dollar waits here. Approve, edit or reject from the web, Slack or email.

Run timeline

What the agent read, what it did, what it cost, per step. Searchable and exportable.

Native integrations

Slack, HubSpot, Salesforce, Notion, Linear, Gmail, Zendesk, Stripe and forty more, connected with OAuth.

Triggers and schedules

Start on an event in any app or on a schedule in your time zone. See the next five run times before you save.

Permissions and audit

Scoped access per integration, SSO on Scale, and an audit export your security team can read.

app.kestrelhq.com/integrations

Kestrel integrations screen

Integrations

Connect once, reuse everywhere.

Every integration you connect is available to every workflow, with the scopes you chose. Rotate a token in one place and nothing breaks.

OAuth for every app, no API keys in prompts

OAuth for every app, no API keys in prompts

Scopes shown before you connect

Scopes shown before you connect

Connection health on one page

Connection health on one page

Analytics

Know what it saves and what it costs.

Hours saved by team, spend by workflow, approval rates over time. The numbers your finance team will ask for, already there.

Hours saved per team and per workflow

Hours saved per team and per workflow

Cost per run and per step

Cost per run and per step

Budgets and alerts on Growth and Scale

Budgets and alerts on Growth and Scale

app.kestrelhq.com/analytics

Kestrel analytics screen

Who uses it

Built for the teams that run the company.

Support

Triage, routing and first drafts, with the hard cases handed to a person.

Ticket triage on arrival

Ticket triage on arrival

Draft replies for review

Draft replies for review

Escalation rules in plain English

Escalation rules in plain English

Sales and RevOps

Clean records, routed leads and renewals that do not slip.

Lead routing by territory and size

Lead routing by territory and size

Enrichment from notes and email

Enrichment from notes and email

Renewal reminders drafted for approval

Renewal reminders drafted for approval

Operations

The weekly work that keeps the company running, on a schedule.

Weekly reports written for you

Weekly reports written for you

Refund checks against policy

Refund checks against policy

Meeting notes into the CRM

Meeting notes into the CRM

Give your team back the busywork.

Set up in an afternoon. Free for 14 days, no credit card, cancel anytime.

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